Water still running? Close the shutoff if safe.
Burst Pipe Repair

4 Contacts to Know When a Water Pipe Bursts

Who you contact depends on where the suspected failure is and whether you control the water supply. Avoid assuming that every visible leak belongs to the utility or that a tenant can authorize work on shared equipment.

A pipe repair provider

For a damaged private supply line, describe the location, whether it is active and whether water can be isolated. Confirm availability and the assessment terms.

Your water utility

If water appears to come from street infrastructure, report it to the utility. Responsibility boundaries vary; ask the utility about the particular line rather than assuming the meter boundary is universal.

The property manager

In a rented or shared building, alert the person who can authorize access and work. Provide the unit, affected floor and any visible change in the leak.

Emergency services when there is immediate danger

If there is an immediate threat to people, leave the dangerous area and contact the appropriate emergency service. A repair booking does not replace an emergency response.

Talk through the next step

Need Burst Pipe Repair? Call Now

Have your ZIP, the location of the break and the water shutoff status ready.

Call (877) 857-3376
Call (877) 857-3376